Privacy Policy
IllumiLights, LLC operates the www.illumilights.com website and the IllumiLights app, providing our services ("Service").
This Privacy Policy explains how we collect, use, and disclose your Personal Information when you use our Service, including communications via phone, email, and text message (SMS).
By using our Service, you agree to the collection and use of information in accordance with this policy.
Definitions of terms used herein align with those stated in our Terms and Conditions, accessible at www.illumilights.net, unless specifically defined in this Privacy Policy.
Business Information
IllumiLights, LLC
1310 Yellowstone Ave, Unit B, Pocatello, ID 83202
208-244-0820
Information Collection and Usage
To provide and improve our Service, we may collect personally identifiable information, including but not limited to:
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Name
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Phone number
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Email address
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Service address
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Service history and project details
This information is used to:
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Schedule and manage appointments
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Provide quotes and invoices
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Communicate about your project or account
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Deliver customer support
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Improve our services
Text Messaging (SMS) Communications
By providing your phone number, you consent to receive text messages from IllumiLights related to:
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Appointment scheduling and reminders
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Project updates and service notifications
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Invoices and billing notifications
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Follow-ups and customer support
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Occasional promotional offers (if applicable)
Message frequency may vary depending on your interaction with our Service.
You can opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
Standard message and data rates may apply based on your mobile carrier.
Log Data
Whenever you interact with our Service, we may collect Log Data such as your IP address, browser type, pages visited, and timestamps to improve functionality and performance.
Cookies
Whenever you interact with our Service, we may collect Log Data such as your IP address, browser type, pages visited, and timestamps to improve functionality and performance.
How We Share Information
We do not sell your personal information.
We may share your information with trusted third-party service providers who help us operate our business, such as:
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Customer management platforms (e.g., Jobber)
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Payment processors
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Communication and messaging services
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Marketing or analytics providers
These third parties are only given access to the information necessary to perform their functions and are required to protect your data.
Data Storage and Security
We use secure systems and industry-standard safeguards to protect your personal information. Access to your data is limited to authorized personnel and trusted service providers.
While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure.
Your Rights and Choices
You have the right to:
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Request access to the personal information we have about you
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Request corrections or updates to your information
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Request deletion of your personal data
To make a request, please contact us using the information provided below.
Links to External Sites
Our Service may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Children’s Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If you believe your child has provided us with personal information, please contact us promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with immediate effect.
Contact Us
For any questions or suggestions regarding our Privacy Policy, please don’t hesitate to reach out. We value your feedback and are committed to addressing any concerns you may have.
Email: contact@illumilights.net
Phone: 208-244-0820